Terms & Conditions
1. Agreement & Acceptance
These Terms & Conditions ("Terms") govern your access to and use of the hrtnc.com website and any services, courses, digital downloads or consultancy engagements provided by Human Resources Training & Consultancy ("HRTNC", "we", "us" or "our"). By using the website, registering for courses, purchasing services or otherwise engaging with HRTNC you accept and agree to these Terms in full. If you do not agree, do not use the website or purchase our services.
2. Definitions
“Client” means the individual or business that purchases services or materials from HRTNC. “Services” means training, consultancy, e-learning, workshops, downloadable documents and any ancillary services offered by HRTNC. “Material” means course content, documents, slide decks, videos and assessments.
3. Services & Deliverables
HRTNC provides professional HR training and consultancy services. Service delivery may be in-person, remote (live), self-paced online courses, or by delivery of downloadable materials, depending on the product description and the agreement at point of sale.
- Scope: Each service sold includes a description of scope, deliverables and any acceptance criteria. If a written statement of work (SOW) is provided it will detail roles, timelines and responsibilities.
- No physical goods: Unless explicitly stated, HRTNC does not ship physical products.
- Third-party platforms: Some courses or services may be delivered through third party platforms; your use of those platforms is subject to their terms and privacy policies.
4. Bookings, Payments & Invoices
Course and service fees are quoted on the website, course page, or in a written proposal. Payment terms are shown at checkout or in the proposal.
- Payment methods: We accept the payment methods displayed during checkout. Payments must be made in full unless an alternative payment plan is agreed in writing.
- Taxes & charges: The client is responsible for any local taxes, duties or bank charges unless otherwise agreed.
- Invoices: Invoices will be issued on request or as required by local law. Any dispute about invoiced amounts must be notified to HRTNC within 14 days.
- Order confirmation: HRTNC confirms bookings only after successful payment and, where applicable, after receipt of required pre-course information.
5. Cancellations, Rescheduling & Refunds
HRTNC’s refund and cancellation handling is designed to be fair while protecting our ability to deliver quality services.
- Client cancellations: If you cancel a booked training session more than 14 calendar days before the session start date, a full refund or credit may be provided at HRTNC’s discretion. For cancellations made within 14 days of the start date, refunds may be reduced to cover administrative and instructor costs. For last-minute cancellations (48 hours or less) fees are non-refundable but we may offer credit toward a future session.
- No-shows: Fees for no-shows are non-refundable; transfer to a future session may be granted subject to availability and an administrative fee.
- Rescheduling: Rescheduling requests are handled on a case-by-case basis and are subject to availability. HRTNC will make reasonable efforts to accommodate rescheduling where feasible.
- Downloadable materials: Fees for downloadable documents are non-refundable once the download link has been issued and the files accessed.
- Mandatory consumer rights: These Terms do not affect statutory consumer rights where they apply; local laws may provide additional rights or obligations.
6. Access, Accounts & Use
Where courses or content require an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
- Do not share login details. Notify HRTNC immediately of suspected unauthorized use.
- HRTNC may suspend accounts that breach these Terms or violate acceptable use rules.
- Access to purchased digital materials is licensed — not sold — and is for your personal or internal business use only unless a broader license is explicitly granted.
7. Intellectual Property
All intellectual property rights in HRTNC’s content, course materials, brands and website remain the property of HRTNC or its licensors.
- License: After payment you receive a limited, non-exclusive, non-transferable license to use course materials for your own internal learning or business use only.
- Restrictions: You must not copy, distribute, adapt, publish, sublicense, sell or otherwise exploit HRTNC materials without prior written consent.
- Requests for extended rights: Contact HRTNC to negotiate any commercial or multi-user license.
8. Confidentiality & Data
During consultancy engagements or bespoke projects we may exchange confidential information. Both parties agree to keep such information confidential and to use it solely for the purpose of the engagement.
For details on how we collect and process personal information please see our Privacy Policy. HRTNC complies with applicable data protection laws and maintains reasonable technical and organizational measures to protect personal data.
9. Warranties & Disclaimers
HRTNC warrants that it will provide services with reasonable skill and care. Except as required by applicable law, all other warranties (including fitness for a particular purpose or guarantee of employment outcomes) are excluded.
Important: Training and consultancy outcomes depend on many factors outside HRTNC’s control. HRTNC does not guarantee specific results such as job placement, regulatory approvals, or certification success unless expressly stated in writing.
10. Limitation of Liability
To the maximum extent permitted by applicable law, HRTNC’s aggregate liability for any claim arising from or related to these Terms or the services provided will not exceed the total fees you paid to HRTNC for the specific service that gave rise to the claim.
HRTNC is not liable for indirect, incidental, consequential losses, loss of profit, loss of data, or loss of business opportunity, except where such exclusions are prohibited by law.
11. Indemnity
You agree to indemnify and hold HRTNC and its officers, directors and employees harmless from any claims, losses, liabilities, damages, costs or expenses arising from your breach of these Terms or your misuse of the services.
12. Force Majeure
HRTNC will not be liable for failure to perform obligations where such failure is caused by events beyond reasonable control (e.g., natural disasters, government actions, internet outages, pandemics). Where feasible, HRTNC will reschedule or otherwise make reasonable arrangements to deliver services.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of Pakistan. For specific engagements performed inside the Kingdom of Saudi Arabia or where local Saudi law is applicable, the parties may agree in writing to governing law and dispute resolution mechanisms that take local regulations into account.
If you are a consumer, local mandatory consumer protection rules in your country may apply and take precedence over some clauses in these Terms.
14. Suspension & Termination
HRTNC may suspend or terminate your access to services if you materially breach these Terms, provide false information, or if payment obligations are not met. Termination does not relieve you of outstanding payment obligations or liabilities accrued before termination.
15. Changes to Terms
HRTNC may update these Terms from time to time. Where changes are material we will notify registered users by email or by posting a prominent notice on the website. Continued use after an update constitutes acceptance of the revised Terms.
16. Severability
If any provision of these Terms is found to be invalid, illegal or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.
17. Contact & Notices
For questions about these Terms or to contact HRTNC regarding legal matters please use:
Email: info@hrtnc.com
Website: hrtnc.com
Note: This Terms & Conditions document is intended as a professional template tailored to HRTNC’s services. It does not constitute legal advice. For binding legal advice or for jurisdiction-specific compliance (including detailed Saudi Arabian regulatory requirements), please consult qualified legal counsel.
