Privacy Policy
1. Introduction
Human Resources Training & Consultancy ("HRTNC", "we", "us" or "our") respects your privacy and is committed to protecting personal information that you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, with whom we share it, and your rights in relation to that data. It also explains how to contact us about privacy matters.
2. Data Controller
The data controller for personal information collected via hrtnc.com is Human Resources Training & Consultancy (HRTNC). For privacy questions or to exercise your rights, please use the contact details in the Contact section below.
3. Personal Data We Collect
We collect only the data necessary to deliver our services. Typical categories of personal information include:
- Identity & contact data: name, job title, company, address, email and telephone number.
- Account data: username, password hash, profile information and user preferences when you register for an account or course.
- Payment data: billing address, payment card details or payment processor transaction IDs (note: card details are processed by our payment provider and are not stored on our servers except where explicitly stated).
- Course & usage data: enrolments, course progress, assessments, certification status and any content you submit as part of training or consultancy engagements.
- Technical & device data: IP address, browser type, device identifiers, operating system, and analytics about how you use our site and services.
- Communications: correspondence and messages you send to us (support requests, enquiries, feedback).
- Other information: any additional details you choose to provide (e.g., CV, company documents) when interacting with our services.
4. How We Use Your Personal Data
We use personal data for the following purposes:
- To provide, operate and maintain our services and online courses.
- To process payments and issue invoices.
- To communicate important information about your enrolment, bookings, course updates and support requests.
- To personalise your experience and deliver relevant announcements, offers, and course recommendations.
- To administer accounts, prevent fraud, and maintain site security and integrity.
- To analyze and improve our services using aggregated analytics and reports.
- To comply with legal obligations or respond to lawful requests from public authorities.
5. Legal Bases for Processing
Where applicable, our legal bases for processing personal data include:
- Contract performance: processing necessary to perform a contract with you (e.g., providing training or consultancy).
- Consent: where you have given clear consent (for example marketing emails or optional cookies); you may withdraw consent at any time.
- Legitimate interests: for business administration, security, fraud prevention, and improving our services, balanced against your privacy rights.
- Legal compliance: where processing is necessary to comply with a law or regulatory obligation.
6. Sharing & Third Parties
We may share personal data with the following categories of recipients:
- Service providers: payment processors, learning platform hosts, email and marketing platforms, analytics providers, hosting and cloud providers who process data on our behalf under contract.
- Professional advisors: legal, audit or accounting advisers when necessary to comply with legal obligations.
- Affiliates & partners: where you sign up for joint offerings or partner-run programs.
- Law enforcement & regulators: where required by law or to protect legal rights (e.g., response to lawful requests, subpoenas).
We require third parties to maintain appropriate safeguards and to process personal data only on our instructions. Please note that some service providers may be located outside your country — see International Transfers.
7. Cookies & Tracking
We use cookies, web beacons and similar technologies to operate the site, remember preferences, and collect analytics. Types of cookies we use include:
- Essential cookies: necessary for site operation and secure access to accounts.
- Functional cookies: remember choices you make (language, display preferences).
- Performance & analytics cookies: collect anonymous usage statistics to help us improve the site.
- Marketing cookies: used to deliver targeted content and advertising (where applicable and with consent where required).
You can manage or block cookies using your browser settings. Blocking some cookies may affect the functionality of the site. For more details, consult your browser help pages or contact us.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you;
- Request correction or update of inaccurate or incomplete data;
- Request deletion of your personal data (where we are not required to retain it by law);
- Request restriction of processing in certain circumstances;
- Receive a copy of your personal data in a commonly used, machine-readable format (data portability) where applicable;
- Object to processing based on legitimate interests or for direct marketing;
- Withdraw consent for processing where processing is based on consent;
- Complain to a supervisory authority (for example: the relevant data protection authority in your country) if you consider our processing to be unlawful.
To exercise any of these rights, or to request information about the personal data we process, please contact us using the details in the Contact section. We will respond in accordance with applicable law.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, unless a longer retention period is required or permitted by law (for example for tax, accounting, or legal claims). Typical retention periods include:
- Account, enrolment, and transaction records: retained for the duration of your relationship and for a reasonable period thereafter to meet legal and contractual obligations (commonly up to 6–7 years for financial records).
- Support correspondence: retained as needed to resolve issues and for a reasonable period for quality and compliance purposes.
- Marketing data: retained until consent is withdrawn or as permitted by law.
10. Security
We implement reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction. Measures include access controls, encryption where appropriate, secure hosting, and regular security assessments.
No system is 100% secure. If a data breach affecting your personal data occurs we will follow applicable law in notifying affected individuals and authorities as required.
11. International & Cross-Border Transfers
Personal data may be processed and stored in countries outside your own. Where transfers to other countries occur we will ensure adequate safeguards are in place (such as standard contractual clauses, approved transfer mechanisms, or other lawful safeguards) to protect your rights and personal data.
12. Children
Our services are intended for business users and adults. We do not knowingly collect personal information from children under the age of 13 (or higher minimum age where local law requires). If you believe we have collected information about a child in breach of this policy please contact us and we will take steps to remove the data.
13. Links to Other Websites
Our site may contain links to third-party sites. This Privacy Policy applies only to data collected by HRTNC. We are not responsible for the privacy practices of other websites — please review their privacy notices before providing personal data.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or services. Where material changes occur we will provide notice (for example via email or a prominent notice on the site) and update the effective date above. Continued use of our services after a change indicates acceptance of the updated policy.
15. Contact & Supervisory Authority
For questions about this Privacy Policy, to exercise your rights, or to raise a privacy concern, please contact:
Email: info@hrtnc.com
Website: hrtnc.com
If you are located in Pakistan, Saudi Arabia or another jurisdiction and you consider your rights under local law to have been infringed, you may also lodge a complaint with the relevant supervisory authority in your jurisdiction.
Legal note: This Privacy Policy is a professional template prepared for HRTNC to reflect the services and typical legal requirements in multiple jurisdictions (including Pakistan and Saudi Arabia) and international best practices. It does not constitute legal advice. For binding legal advice on local data protection obligations, including jurisdiction-specific registration or compliance, please consult qualified local counsel or a data protection specialist.
