Organisational Design & Development

Course Definition:

This course equips participants with the knowledge and practical tools to structure their organizations effectively in alignment with business strategy. It provides frameworks to analyze existing organizational setups, identify performance gaps, and design agile, efficient, and future-ready structures.

 Overall Learning Objectives

·         Understand the fundamentals of organization design and its strategic importance in aligning business goals.

·         Explain the link between strategy, structure, and performance, and recognize when and why redesign becomes necessary.

·         Apply key organization design frameworks such as Galbraith’s Star Model and the McKinsey 7S Framework to guide design decisions.
Evaluate different organizational structures—functional, matrix, hybrid, and networked—to determine their suitability for specific business contexts.

·         Diagnose organizational misalignments and inefficiencies using relevant tools and analytical techniques.
Link organizational structure and processes to performance metrics to identify improvement opportunities.

·         Implement organization design changes using established change management models such as Kotter’s 8 Steps and ADKAR.
Communicate design changes effectively, engage stakeholders, and support leadership in sustaining transformation efforts.

·         Design organizations that support digital transformation, innovation, and hybrid working models.
Build organizational adaptability and resilience to thrive in dynamic and uncertain business environments.

Module 1: Introduction to Organization Design

Learning Objective: Understand the fundamentals of organization design and its strategic significance.
Key Topics:

• What is organization design, and why does it matter
• Link between strategy, structure, and performance
• Elements of design: structure, people, processes, technology, and culture
• Understand the Organization Design role in workforce planning
• When and why redesign becomes necessary
• Case study

Outcome: Participants gain clarity on how organizational design supports strategy execution and performance.

 Module 2: Frameworks and Models for Organization Design

Learning Objective: Learn and apply key frameworks that guide effective organization design decisions.
Key Topics:

• Galbraith’s Star Model: Strategy, Structure, Processes, Rewards, People
• McKinsey 7S Framework and alignment of elements
• Types of organizational structures: functional, matrix, hybrid, networked
• Organization Development role in Learning and Development and competency framework
• Case study: Choosing the right design for business goals

Outcome: Participants can select and apply suitable frameworks to design or improve their own organizational structures.

 Module 3: Organization Diagnosis and Assessment

Learning Objective: Develop skills to assess and diagnose current organizational challenges and gaps.
Key Topics:

• Diagnosing design misalignments and inefficiencies
• Tools for organizational assessment and analysis
• Activities related to Organization Design and Development
• Linking structure to performance metrics

Outcome: Participants can identify structural gaps and propose data-based recommendations for improvement.

Module 4: Implementing and Sustaining Organization Design Changes

Learning Objective: Learn how to effectively implement design changes and manage resistance.
Key Topics:

• Change management models (Kotter’s 8 Steps, ADKAR)
• Communicating design changes and engaging stakeholders
• Leadership’s role in sustaining design initiatives
• Tracking and evaluating post-implementation results

Outcome: Participants can lead and sustain successful organization design transformations.

Module 5: Future-Ready Organization Design

Learning Objective: Understand modern and emerging trends shaping the future of organization design.
Key Topics:

• Designing for digital transformation and innovation
• Networked and boundaryless organizations
• Hybrid and remote team structures
• Building adaptability and resilience in uncertain environments

Outcome: Participants gain insights into designing organizations equipped for the future of work.

Course Deliverables:

• Presentation
• Certificate of Completion

• Certificate of completion